Terms and Conditions
These terms and conditions shall govern your use of Palmetto Blossoms website. By using our website you expressly accept all terms and conditions. If you do not agree to these terms and condition you must not use this website.
All products shown on this website are intended for local delivery. Items are subject to availability. We reserve the right to make substitutions of equal or greater value and quality flowers when necessary without notice. If we are not able to fill part or all of your order, due to availability, we will notify you by phone and email as soon as possible and issue a full refund within 30 days.
All prices on the website are subject to change during peak times and to accommodate the availability of seasonal flowers. Prices do not include the delivery charge or tax. The delivery charge can be viewed in the where we deliver section of the website. We reserve the right to change the price of any or all items without notice.
Orders and Payments
While placing an order we require that you provide us with your personal details, the details of the recipient, and payment information. We accept payment by all major credit cards. By clicking the check out button you are agreeing to these terms and conditions.
Delivery information including delivery prices can be found on the Where We Deliver page. If you need items delivered the same day within a certain time please call us to place your order. If an order is placed after normal hours, on a Sunday, or a Holiday it will not be processed in till the next Business day. Delivery is not available on Sundays or holidays, any orders for these days will be delivered on the next working day. Deliveries are normally made Monday – Friday 9 a.m. to 6 p.m. and Saturdays 9 a.m. to 1 p.m., however during peak times deliveries made be made anytime Monday - Friday 8 a.m. to 8 p.m. and on Saturdays from 8 a.m. to 5 p.m. in less you have requested a specific delivery time and the request has been approved. All deliveries to business will be made by 5 p.m. on the requested delivery day.
To ensure that prompt delivery can be made please make sure that you enter the correct address, zip code and phone number for the recipient under shipping information when checking out. Also please be sure that your daytime phone number and email address is correct so we can notify you in the event of a problem with the delivery. In the case of a delivery to a location such as an office, funeral home, hospital, or other location where a third party is involved the signature of any person authorized to accept deliveries shall be accepted as proof of delivery.
We are only responsible for delivering to the address you gave us (or a neighbor if no one is home). We cannot accept responsibility if the recipient has moved, and the actual receiver fails or refuses to return the item(s). If the delivery driver is unable to find anyone to accept delivery at the address they may leave the item(s) in a secure location, with a neighbor or leave a card instructing the recipient to contact us. In any case other then the recipient accepting the delivery we will contact them using the information you gave us to inform them about their item(s) if they were left somewhere at the address or a neighbors. If for any reason we have difficulties delivering your order we reserve the right to contact the recipient.
Any cancellation must be made before the delivery is made. After delivery refunds cannot be given. An order cannot be canceled if a customer provides incorrect delivery information such as a wrong address as long as the customer can obtain the correct delivery information and the delivery can be made. To change an address on an order or to cancel an order please call us during normal business hours. If you request to cancel an order we will refund you the full price minus our standard processing fee (2.9% of the total amount +$0.30) within 30 days.
We at Palmetto Blossom do everything we can to ensure that our website works without errors, but we cannot guarantee this and are therefore not responsible for any defects/or interruptions. Under these terms and conditions, we are released from our obligation if something happens beyond our reasonable control that makes the website impassable.
We reserve the right to amend the Terms and Conditions at any time. All changes will be posted on our website and it is your responsibility as the customer to review the Terms and Condition each time you visit our website. Any changes made take effect immediately and all future dealings between you and us shall be on the new terms and conditions. These Terms will be governed by and construed in the State of South Carolina and the parties agree to submit to the exclusive jurisdiction of the South Carolina Courts for the resolution of any disputes.